Privacy Policy
for RawMilk
RawMilk respects your privacy and is committed to protecting your personal information. This Privacy Policy details how we handle the trust you place in us when using our fresh dairy delivery platform.
Policy Overview
Effective and updated continuously to safeguard your personal details.
Last Updated
May 2026
Security Tier
Trusted & Encrypted
Have questions?
If you have queries about your rights or data, reach out to our farm support channel.
chatContact Farm SupportInformation We Collect
To deliver the highest standard of morning dairy service, we collect a select set of operational details. We only request information essential to fulfillment and app features:
Full Name
Used for personalization, order identification, and farm deliveries.
Email Address
Used for billing receipts, password resets, and subscription summaries.
Phone Number
Used by delivery agents to reach you and for important WhatsApp notifications.
Delivery Address
Used to route our morning pasture trucks directly to your doorstep before 7 AM.
Order & Plan Information
Maintains records of your active subscription, past logs, and deliveries.
How We Use Information
We operate under a strict code of utility. Your data is used exclusively to facilitate your subscription and elevate your user experience:
Process and Deliver Orders
Ensures our delivery riders know exactly how much milk to load and where to drop it every single morning.
Provide Customer Support
Enables our farm team to look up your order details quickly and resolve delivery adjustments instantly.
Send Order Updates & Notifications
Provides real-time updates regarding delivery success, invoice generation, or schedule shifts.
Improve Our Services
Analyzes generalized traffic and app usage behavior to remove friction and scale our sustainable delivery routes.
lockData Security
We take appropriate physical, technical, and administrative measures to protect user information from unauthorized access, alteration, disclosure, or destruction. All connection handshakes are encrypted under secure socket layers, and store credentials are never logged in plain text.
Third-Party Services
RawMilk may use trusted third-party services such as Firebase and Google services for secure authentication, app notifications, web analytics, and vital mobile app functionalities. These services process your details under strict contractual rules and separate privacy policies.
User Rights
You retain full ownership of your personal data. Users may request correction or complete deletion of their personal information at any point. Simply contact our support desk via our primary phone number +91 6305242839 or WhatsApp chat, and we will fulfill your request promptly.
Changes to This Policy
We may update this Privacy Policy from time to time as our farm routes expand or technical backends evolve. All changes will be posted transparently on this page with an updated timestamp.
